Who We Are

NinePointFive is an online fashion store based in Ghana. We offer a curated selection of clothing and apparel for style-conscious shoppers. Our store is powered by Shopify, which provides a secure platform for our customers to browse and shop with confidence.

Using Our Site

By using this website, you confirm that:

• You are 18 years or older, or using the site with permission from a parent or guardian.
• You will use the website lawfully and respectfully.
• You will not copy or misuse our content or services.

We may suspend or terminate access to anyone who violates these terms.

Placing an Order

When you place an order, please:

• Provide accurate information (name, address, payment details).
• Review your order carefully before checking out.
• Contact us immediately if you notice an issue after placing it.

All prices are shown in Ghanaian Cedis (GHS) unless otherwise stated. Payment methods available at checkout are processed securely through Shopify's system.

Product Info & Pricing

We aim to ensure product descriptions, prices, and images are as accurate as possible. However:

• Colors may look slightly different depending on your screen.
• Prices and availability may change without notice.
• We reserve the right to limit product quantities or discontinue items at any time.

Returns & Order Issues

Please inspect your order immediately upon delivery. If you notice any issues (e.g., wrong item, damage), contact us as soon as possible at:

If too much time passes after delivery, we may not be able to resolve the issue or offer assistance. Each return or exchange request is reviewed case by case.

Delivery

We deliver nationwide across Ghana and worldwide to selected international destinations. Delivery fees and estimated timelines will be shown at checkout based on your location.

Please ensure your shipping address is accurate when placing your order. NinePointFive is not responsible for delays or delivery issues caused by incorrect address details or third-party courier services.

Respectful Use

Please don't:

• Use the site to spread false, harmful, or illegal content.
• Submit spam, misleading messages, or offensive material.
• Try to interfere with the site's operation.

We reserve the right to block access or take legal steps in response to misuse.

Privacy

Your privacy matters to us. Personal data you provide (e.g., during checkout) is used only to process your order and support your experience with us. For more details, please see our Privacy Policy.

Service Availability & Limitations

We strive to keep our site running smoothly but do not guarantee:

• Continuous, error-free access
• That the products or content will always meet your expectations
• Delayed or missing orders due to third-party shipping issues

All products are sold "as available," and we are not responsible for losses resulting from delays, technical errors, or third-party issues.

Updates to These Terms

We may revise these Terms occasionally. Any updates will be posted here, and the "Effective Date" will change. Continued use of the site after changes means you accept the new terms.

Governing Law

These Terms of Service are governed by the laws of the Republic of Ghana.

Contact Us

If you have questions or concerns about anything in these Terms, feel free to contact us: